Order Changes & Cancellations

Need to change an order?

Email service@darelna.com as soon as possible with your order number and requested change.

We will try to help before fulfillment begins, but changes and cancellations are not guaranteed once an order has entered processing or has shipped.

Address changes

Customers are responsible for submitting a complete and accurate shipping address. If a parcel has already shipped, address changes may need to be requested directly from the carrier and may not be available.

Cancelled orders

Approved cancellations are refunded to the original payment method. Processing times vary by payment provider.